Chargeback is a term that is most often used in the healthcare field. Ship and Debit Software is the term that is most often used in all other fields. It's a contract between a supplier and a customer, usually a first-level distributor, that says certain products will be shipped to end customers and billed to them at a lower price than normal. The difference in price is then asked for from the supplier to protect the margins of the distributors. This lets suppliers negotiate prices directly with end customers based on how the market is doing, while distributors can still make a profit. In IMA360, the part of the chargeback or ship and debit that has to do with the supplier is called Supplier Chargeback.