Having trouble logging into your Bigpond email account can be quite irritating, but these issues are often easy to fix with a bit of troubleshooting. Firstly, make sure you have entered the correct information to log in. Spelling mistakes, particularly with the passwords, which are case sensitive, are very common. If you're not confident about your password, it might be a good idea to change it by clicking the ‘Forgot Password?’ section highlighted on the bottom of the Bigpond login interface to generate a new one.
Next, clear the cache and cookies from your web browser or try accessing your account from another web browser or internet device. This may help if the problem is related to browser settings or if there are corrupted files stored in your browser.
If you are still unable to log in, confirm that your internet connection is restored and that it is not too slow, as this can result in timeouts and other errors when logging into an account.
Also, remove any critical plugins or browser extensions that may affect page loading and login actions, such as security and ad-blocking plugins. If you have installed a firewall or antivirus software, turn it off temporarily to see if it is the source of the problem.
If these measures are still unable to fix the login error, there might be a server issue on Bigpond’s end. Head over to the Telstra service status page to see if there are any announcements regarding problems with the email services.
Still can’t log in? If the situation with logging in does not improve, contact Bigpond Customer Care Number to check if there are any more issues concerning your account or their services.
More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/