Salesforce Backup and Restore, formerly Data Recovery Service, is a paid service that helps customers recover lost data and assists customers who do not have an alternative backup strategy. The service allows customers to perform an original backup of their Salesforce data, set retention policies for those copies, restore data across their Salesforce organization, and review who uses these features. All backup data is encrypted in storage and during transport.
Salesforce data backup and recovery creates daily backups of your data regionally located with your primary copy. It's aimed at Salesforce administrators, not your organization's IT department, and its interface is designed to do everything with clicks and automation.
How does Salesforce back up data?
Salesforce maintains data backups to support disaster recovery plans (i.e. in case of customer failure). However, Salesforce strongly recommends using third-party solutions in case of data loss. Salesforce also offers original backup options to get your data back at no extra cost. These options are:
Is Salesforce Backup and Restore enterprise-ready?
Initially, it is good enough for organizations that are independent of Salesforce but are not ready for the size and requirements of their organization.
Salesforce Backup and Restore is limited and not suitable for enterprise customers. Most importantly, backups are only made daily. Most businesses want to back up their important data in 15 minutes or less.
There is no substitute for dedicated data protection
Even after the recent reset, Salesforce data recovery recommends third-party solutions for complete data protection. For Salesforce customers, custom-built solutions meet where the original tools fail, offering robust backups, long-term storage, and precision recovery capabilities to protect cloud data from deletion, corruption, and attack.
Here's how custom protection stands out.
Scope: Data protection extends beyond Salesforce. Enterprises need comprehensive coverage across endpoints, SaaS applications, on-premises and cloud environments. Industry-leading backup and recovery solutions protect your entire organization, providing complete, all-encompassing protection through a single pane of glass.