Blog Information

• Posted By : Reservationss Travel
• Posted On : Nov 21, 2023
• Views : 425
• Category : Travel
• Description : Here check all the information regarding how to contact Malaysia Airlines Customer Service.
• Location : Malaysia

Overview

• How can I get through with Malaysia Airlines?

  Get information regarding your booking with Malaysia Airlines by getting in touch with customer service, and they will answer all your questions. There are various approaches that you can use to reach out to a live person at the airline. You can dial the phone number, send an email, or use the chatbot option to get guidance regarding any services of the airline; for any further details, get to the airline's official website.

  How do I contact Enrich Malaysia Airlines?

  There are two ways through which you can contact Malaysia Airlines Customer Service: by calling their phone number or sending an email. The customer service is available between 9:30 am to 05:30 pm. Go through the below details to know more about the ways and the steps to use them:

  Through phone call - You can quickly get a hold of a live person at Malaysia Airlines by dialing the phone number (6-03-7843 3000). As you get in touch with the executive, they will answer all your questions and help you with your issue. If you want to know about the method to communicate through a phone call, then use the mentioned instructions:

  • Dial the Malaysia Airlines official phone number.
  • Tap on the button to talk to customer service.
  • Then, your call will be transferred to a live person at the airline.
  • Once you get a hold of someone, describe the problem and also share the required booking details.
  • You will get an instant response from the executive with the answer.

  Through Email - Another mode to contact Malaysia Airlines is through email. You have to write a summary of your problem and share the booking information along with any image or document of your problem to explain the issue properly. After submitting the email, you will receive a response in a few days with the correct process to solve your issue.

  How do I email MAS?

  If you have any query related to your booking or want to register any complaint, then you can send an email to Malaysia Airlines, and they will provide the answer. The airline will revert to your issue within 15 days and provide an answer. Below are the steps to send an email to MAS:

  • Open any mailing platform on your device.
  • Write down the MAS email address.
  • Type the subject of your issue.
  • Give a brief explanation of your issue and also share the flight details.
  • After a few days, the executive will respond to the message and provide the solution.

  What is the chatbot of Malaysia Airlines?

  To get online assistance from Malaysia Airlines, you can use the chatbot option from the official website and get responses to your query. This option is available 24/7 to guide you regarding the service of the airline. Follow through the given steps to learn about the process of using the chatbot:

  • Head to Malaysia Airlines' official website.
  • Go to the "Help & Contact" page.
  • Then you have to click on the button to use the chatbot option.
  • Select the desired topic related to your problem.
  • Mention the full description of your issue along with the flight details.
  • Within a few minutes, someone from customer service is going to respond to your question and get you the answer.