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To learn more about our privacy policy haga clic aquíIf your YouTube Premium subscription is not working after you have paid for it, there could be several reasons for this issue. Here are some common troubleshooting steps to help you resolve the problem:
Check Payment Status: First, ensure that your payment went through successfully. You can check your payment method (credit card, PayPal, etc.) to confirm that the payment was processed without any issues. Also, verify that you received a payment confirmation email from YouTube or Google.
Wait for Processing: Sometimes, it may take a little time for your payment to be processed and for your YouTube Premium benefits to activate. Wait for a few hours and check if the issue resolves itself.
Check Subscription Status: Ensure that your YouTube Premium subscription is active. You can do this by logging into your YouTube account and going to the YouTube Premium section. If it shows as inactive or expired, there may have been an issue with your subscription.
Check for Service Outages: Occasionally, YouTube or Google services may experience outages or technical issues. Check social media or official YouTube status pages to see if there are any reported issues in your region. If there's a known outage, you'll need to wait for them to resolve it.
Clear Cache and Cookies: Sometimes, browser or app cache and cookies can cause issues with YouTube Premium. Clear your browser's cache and cookies, or if you're using the YouTube app, clear its cache and data (on mobile devices) to see if this resolves the problem.
Update the App: Ensure that you are using the latest version of the YouTube app if you're using a mobile device. Outdated apps can sometimes cause compatibility issues.
Check Account Details: Make sure you are logged into the correct Google account that has the YouTube Premium subscription. Sometimes, people have multiple Google accounts, and they might be logged into the wrong one.
Contact Support: If none of the above steps resolve the issue, it's best to contact YouTube Premium or Google Support. They can assist you further and investigate any potential problems with your subscription.
To contact support, you can usually find a "Help" or "Support" link on the YouTube or Google website or app. Follow the instructions for getting in touch with their YouTube customer support team, and they should be able to assist you in resolving the problem.
Remember to have your payment and account details ready when you contact support to help expedite the process of resolving the issue.
Why is My YouTube Premium Not Working After I Paid It?