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Candidate Experience: Complex application processes and lack of responsiveness from ATS software can result in a poor candidate experience. Lengthy online forms, difficult-to-navigate career sites, and automated rejection emails without personalized feedback can deter qualified candidates and harm the employer brand.
Lack of Contextual Understanding: ATS software may struggle to understand contextual information within resumes, such as nuances of job titles, industry-specific terminology, or unconventional career paths. This can lead to misinterpretations and misclassifications of candidate qualifications.
Inflexibility in Parsing Formats: Resumes submitted in non-standard formats or containing complex layouts may not parse correctly within ATS software, resulting in data loss or inaccuracies. ATS software may also have limitations in parsing information from graphics, charts, or tables embedded within resumes.