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What’s coming in door lock innovations in 2022

As the hotel industry prepares for what 2022 will bring, guest safety and security is at the forefront. To guarantee the successful rollout of contactless digital key services, door lock providers are expanding the flexibility and capabilities of their solutions to address a range of unique property needs and guest service preferences. To get more news about touch door lock, you can visit securamsys.com official website.

For example, digital key platforms can be capable of either integrating with a hotel’s existing mobile app or can serve as a standalone solution, said Nicolas Aznar, president, Americas at Assa Abloy Global Solutions. “Yet more advanced solutions can now provide guests with a third option to using and storing digital keys that does not even require the opening of a separate app,” he said. “Guests using this third option can effortlessly store guestroom digital keys alongside other digitalized items such as airplane boarding passes. By providing guests with greater control and choice over how they wish to interact with a hotel’s digital key service, such platforms can more readily ensure that each guest experiences enhanced convenience while also boosting overall adoption rates.”

Other smart door innovations will look much different moving forward. Recently, Apple opened its Wallet app for some hotels to share keyless options, said Beth Kahwajy, North America vertical business leader for hospitality at Salto Systems. “There will be additional integrations to a powerful wave of digital disruptions in the hospitality ecosystem to help with not only digital keys but service at the hotel, reservations, food delivery and more,” she continued.

Jacob Liggett, OpenKey’s VP of sales and marketing, said that while near field communication technology isn’t new, Hyatt Hotels Corp.'s pilot of mobile keys in Apple Wallet is bringing new light to the technology. “It does open up a lot of exciting features, new reporting structures, and applications,” he said. “It’s definitely the most exciting thing coming in 2022.”

Since the pandemic started, there has been an increased acceleration toward all things digital. Things like digital keys and remote access were nice to have in before times, said Fayyad Sbaihat, president of Onity, but now they are an imperative. “It minimizes the touchpoints that the customer has to have coming into the hotel,” he said. “It’s also lowered the number of tasks that the front desk clerk has to do with the check-in process, which is vital with the staff shortage. Hoteliers are reaching out on how to implement this type of architecture in their properties.”

Other significant lock innovations in 2022 will allow for better interface potential with multiple management systems, such as temperature control, mobile key applications, guest payment and location tracking so that hotels can provide a premier guest experience with fewer staff, said David Ginn, VP of sales, hospitality North America at dormakaba. “Mobile will play an ever-increasing role in this outcome,” he continued. “Our job is to future-proof door lock technology to meet both identified and future needs of that guest journey.”