If your printer is showing an "error state" message in Windows 11, try these troubleshooting steps:
Check connections: Make sure your printer is properly connected to your computer or network. If using a USB cable, ensure it is securely plugged in on both ends.
Restart printer: Turn off your printer, unplug it from power for 30 seconds, then plug it back in and turn it on.
Restart computer: Restart your computer to refresh the system.
Update printer drivers: Go to the printer manufacturer's website and download the latest driver software for your printer model.
Clear print queue: Open the Windows 11 print queue and cancel all print jobs. Then, restart the print spooler service.
Run printer troubleshooter: Open the Windows 11 Settings app and search for "troubleshoot". Select "Printer" and follow the prompts to run the printer troubleshooter.
Regards,
Rachel Gomez