Some requirements must be met per the Alaska Air cancellation policy to cancel your Alaska flight reservation and get a complete refund. So firstly, your purchased reservation must be issued at Alaska official website, reservation call center, or an airline ticket counter. Secondly, it does not contain a saver fare beyond the first 24 hours after booking and does not contain a government fare.
In addition, your reservation must not be more than a year from the date of the first purchase. In the case of partially used tickets, it must not be more than a year from the original departure date.
To know more details regarding the Alaska cancellation policy, Please contact the airline agent through the customer support number. If they cannot assist you due to a technical problem, call +1-800-865-1848 for rapid response to your queries.