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IT Managed Services

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Three things to think about when moving your data centre to the cloud.

When they use cloud computing to improve their digital infrastructure, modern companies survive and flourish. 

Cloud computing enables companies to access their activities quickly and instantly, regardless of where they are. The comfort of the new age is unparalleled with what traditional data centre on-site can offer. 

Also, the cloud will assist to considerably decrease expenditure as the most significant cost product in a traditional on-site data centre is maintaining aging applications. 

Cloud computing benefits include automating many of the business’ moving components. This will assist companies to repurpose the workforce as well as move day-to-day more effectively. 

It is a final step to transform how information is stored in the digital era for companies that have not already done so. Here are some of the factors taken in advance of their migration by organisations moving effectively to the cloud:

#1 | set up a private cloud

It takes centralised management to organise multiple clouds. So when it comes to operations management, private cloud infrastructure is best suited. 

Some workloads and data set also involve more excellent safety than others, meaning that putting them into public cloud infrastructure is not optimal. 

To set up a private cloud system for the business can either be an in-house or an outsourced task. What is essential, though, is to define the right criteria for the user. 

This is so that on the transition plan, the architect can suggest the correct software and transformation plan and prevent hiccups. 

#2 | incorporate the DevOps culture

Claiming possession of a piece of technology does not create a tech-savvy company.

It’s just the first step to set up a private cloud. 

The company will then need to commit to a mutual understanding that best suits the new cloud infrastructure.

Operations will need to guarantee that developers can access their resources readily and easily. Developers will also need to comprehend activities carefully to create an incredibly modular, scalable, and debug-friendly system.

The teams should have alignment meetings at the initial stage or now and then to maintain a tab on each other.

#3 | use the private cloud as a control centre

Cloud systems for management teams are like remote controls. It is also possible to automate the leadership uniformity on the cloud scheme.

Although to accomplish a nearly zero-touch administration, the decision-maker of the company will first need to identify essential applications moving forward. 

The part may be slightly more time-consuming, but most definitely a well-thought-out system will pose less risk to the activities. If a company can accomplish these three steps, it can effectively convert it is legacy data centre on-site. 

In the current business technology world, cloud computing is not just a fad. It’s a matter of survival now. Managing IT services with an MSP is even more important than it was before. 

It’s going to win businesses with higher mobility. And that can be achieved by shifting the data centre of the company to the cloud for the first time. 

The global public cloud services market is expected to expand 17.5 per cent in 2019 total US$214.3 billion, up from US$182.4 billion in 2018, according to Gartner. 

“The industry is shaking up by cloud services. At Gartner today, we know of no vendor or service provider whose business model offerings and income development are not affected by expanding cloud-first policies being adopted in organisations,” stated Gartner Research VP Sid Nag.

“What we see now, though, is just the start. 

By 2022, Gartner projects the cloud services industry’s market size and development at nearly three times the growth of general IT services,” 

Are you looking for someone to manage your IT support for you? How about your digital transformation in the cloud? There is several providers who can help you with your data centre migration. 

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Office 365: Deployment scenarios and tips and tricks for the introduction

Companies that use Microsoft products come across Office 365 at the latest when renewing their licenses. But who is Office 365 interesting for? What should be considered when introducing it? And what are the deployment scenarios?

 After taking office at Microsoft in February 2014, Satya Nadella turned the company around and proclaimed a "cloud-first" strategy. nterprises feel this at the latest when their Microsoft license consultant comes to the company to renew and adjust licenses.

 Initially, the Office 365 tariffs were still relatively clear. For example, the Office 365 Enterprise E3 plan initially more or less combined the basic services Exchange Online, SharePoint Online, OneDrive for Business, Skype for Business Online and Office 365 ProPlus. In the course of time, not only were further Office 365 functions such as Groups, Planner and Teams added, but also Azure services such as Microsoft Stream. In addition, with "Enterprise Mobility + Security" (EMS), security functions were combined in a separate, new plan.

 Microsoft then combined Office 365, EMS and Windows 10 Enterprise with Secure Productive Enterprise (SPE). The current gem is Microsoft 365, which is essentially a renaming of SPE and an adjustment to the licensing terms to include Office 365, Windows 10 and EMS. For Microsoft customers, this is a complete package at an attractive price - at least if some included features are used.

 On the other hand, Microsoft 365 consists of so many functions that projects become significantly more complex. Companies that can't even introduce all the functions at once often ask themselves how to approach an introduction in the first place.

 Office 365: Typical scenarios

From practical experience, it can be reported that every Office 365 project is unique. This is due on the one hand to the possibilities of the Office 365 Cloud and on the other hand to the different OnPremise IT infrastructures. Nevertheless, there are typical deployment scenarios for Office 365.

 For the undecided: Office 365 ProPlus with OnPremise services.

 A scenario that seems unusual at first glance, but is nevertheless encountered in practice, is licensing users with Office 365 licenses and using OnPremise servers for Exchange, SharePoint and Skype for Business. Office 365 ProPlus is activated via a Microsoft nline activation server. Dual access rights allow Office 365 Enterprise User Subscription Licenses (USLs) to be used instead of Client Access Licenses (CALs) for the OnPremise servers. Details can be found in the Office 365 Licensing Factsheet on download.microsoft.com (PDF).

 However, licenses must still be purchased for the server software and features included in the cloud, such as anti-spam and anti-virus protection, must be purchased for Exchange. Add-on services such as Office 365 Groups, Planner and Teams are completely left out of this pure licensing construct, leaving many purchased and licensed features "on the street." This scenario is predominantly found in the public sector or in companies that are still unsure about whether and which data may be stored in the cloud due to the issue of data protection.

 Quick start: Exchange Online

Of the online services where data actually resides in the cloud - i.e., excluding Office 365 ProPlus - Exchange Online is usually the first service to be introduced. The reason for this is that, on the one hand, the use of e-mail services has already been familiar to everyone from the private world for years and thus the inhibition threshold for the switch is particularly low. On the other hand, many Office 365 functions are based on Exchange Online.

 One example is Office 365 Groups, which consist of Exchange Online and SharePoint Online. All functions based on Office 365 Groups, such as Planner and Teams, are also included. The classic start into the Office 365 world is therefore the migration of email mailboxes to Exchange Online.

 Store documents centrally and share them easily

After Exchange Online is rolled out, experience shows that OneDrive for Business and SharePoint Online are rolled out to users. OneDrive for Business provides users with their own private file storage that is accessible from all endpoints. In addition, files can be shared with other users inside or outside the organization and edited simultaneously.

 Furthermore, OneDrive for Business is integrated with Exchange Online and enables the sending of modern attachments. This means that attachments are no longer attached to e-mails, but remain in the OneDrive for Business storage of the sender and the recipient has read or write access to the attachments in the OneDrive for Business storage of the sender.

 Another component of Office 365 workplaces is SharePoint Online. As a central collaboration tool, it can be used, for example, as an intranet, for workflows such as vacation approval, or as a central document repository. A typical use case from practice is its use as a customer or partner portal.

 With OneDrive for Business, the user himself decides with which partners external files are shared. Many companies therefore deactivate the external sharing function for their users in OneDrive for Business and provide a portal in SharePoint Online for the external sharing of files.

 This not only gives the IT department better control over data exchange with other companies, but also the partner managers responsible within the company. Furthermore, customization is possible, such as tracking document retrievals or expiration of data access after a certain number of days.

 Skype for Business Online: Networking colleagues better

While the use of e-mail seems rather formal, the chat function of Skype for Business allows you to get in touch with others faster, more directly and, above all, more personally. In addition to instant messaging, Skype for Business Online's standard features include desktop and program sharing, as well as audio and video conferencing. Skype for Business is based on Outlook and Exchange. Meetings can thus be created and sent directly in Outlook, and chat histories are stored in the Exchange e-mail inbox.

 Skype for Business Online is mostly found with other Office 365 services. Less common, but also possible, is Skype for Business Online as a stand-alone Office 365 service in combination with OnPremise Exchange. Skype for Business Online is also often used in parallel with existing telephony solutions to supplement the existing telephony infrastructure with instant messaging and online meetings.

 If users want to "Skype" properly - i.e., conduct audio and video conferences - each user needs a headset and a video camera. Phone calls to landlines are also possible. For this purpose, on-premise Skype for Business servers can be connected to the telephone system, for example in the form of the Skype for Business Cloud Connector.

 Since November 1, 2017, Microsoft has also been offering external telephony in Germany directly from the cloud. External telephony from the cloud can be purchased with an Office 365 calling plan. With the help of Skype for Business Online, especially in the high-end expansion stage, working and telephoning from anywhere becomes possible and is a must for a modern workplace.

 The scenarios described relate primarily to the basic services Exchange Online, SharePoint Online, OneDrive for Business, Skype for Business Online and Office 365 ProPlus. Office 365 also offers other additional services such as Office 365 Groups and the Teams communication platform.

 These added values build on the basic services. Microsoft Teams in particular is currently the talk of the town, as it basically combines all Office 365 basic services in a single interface. In addition, Microsoft announced at Ignite, the group's technical conference, last September that Skype for Business would be integrated into Teams.

 However, many of the Office 365 value-adds should be taken with a grain of salt. For one thing, some of the functionality, such as an integrated export/import option for Planner, is missing, or functionality will be added later. For example, a PowerShell module for Microsoft Teams was not released until Nov. 3, 2017, a year later than Teams itself.

 In addition, the additional services are features that are only included in Office 365 and cannot be made available OnPremise. Exit options from the Office 365 cloud are thus significantly limited. All companies therefore see both opportunities in these services, but also risks.

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Managed services in the future

Managed services environments are intended to turn corporate IT into a "profit center" in the long term. At the same time, however, the complexity of the infrastructure is increasing. For this reason, service providers are becoming indispensable partners.

In times of cloud and DevOps, it is more a matter of finding the right time and the right speed as a company to sustainably integrate external services into its own value chain.

For their part, consultants and service providers must respond to this new situation: Collaboration is becoming more partnership-based and long-lasting, and classic project business is dwindling in favor of orchestration and change management. Rosemarie Gross of cloud services specialist Advanced Unibyte knows what this means for a classic system house:

"Coming from the classic system house business, for some years now we have increasingly noticed the need to evolve in the direction of cloud and managed services because of the increasing demand. But you can't make this transformation if at the same time you let the proven project business continue unchanged. Our goal from the beginning was to open up this new field together with our existing customers and tackle the transformation together."

Transformation means change. But this simple insight has by no means been internalized everywhere at management levels in German companies. Although digital transformation is proclaimed quickly and with pleasure, it is much more important to anchor the corresponding mentality in the heads of the entire organization.

 It can't be done overnight, it can't be done in unchanged structures, and above all it can't be done piecemeal. The relocation of legacy architectures to the cloud, which is often demanded by decree from above, is a prime example of this. A "lift and shift" is rarely enough to achieve a real transformation. In fact, cloud migration often has the opposite effect: without appropriate organizational measures, the new technology complicates IT processes, resulting in additional costs. Infrastructures must therefore be carefully planned and should fit in with the overall strategy.

 Service providers must respond to this with the right offering, as Mathias Szymansky from CEMA can report: "With regard to managed services, we are observing an increasing trend towards modularity. The big question about the cloud has been settled, now it's a matter of when to outsource which services - or not. The important thing here is that the business case must be right for the customer.

 Infrastructures follow the degree of maturity

What is needed, then, are approaches that keep technical complexity under control, for example, in order to anchor a cloud-native approach at the heart of the company. At the same time, however, it is important to implement models that fit the processes and, above all, the maturity level of a company. Especially in the midmarket, there is otherwise a risk of the inefficiencies and additional costs mentioned above. Managed services and service providers play a key role here. They are the ones who have to mold the non-standardizable requirements into a "suitable" SLA that is both a clear commitment and a "breathing" framework.

 When it comes to managed services, individuality now comes before standardization, as Olaf Schwalm of Neos IT notes: "Managed services should never be understood as a rigid corset. They always need room for flexibility in order to adapt to the maturity of digitization. Different enablers for digital transformation are needed from IT, and care should always be taken to ensure that business knowledge remains within the company. Only then can the necessary sustainability in the implementation of digital goals and differentiation on the market be achieved."

 Orchestrate instead of manage

If industry experts have their way, keeping know-how within the company while at the same time sensibly connecting external services is the central task facing companies in the future. According to them, no service provider or consulting firm can adequately orchestrate all docked services and bring them in line with business objectives in day-to-day business.

 "Managed services are the basis of digital transformation," emphasizes Markus Merk of Rödl & Partner. "Today, people are no longer having the small-scale outsourcing discussions of the past; instead, they are thinking in terms of services. The scope has become much broader, and with it, the willingness of companies to invest has also increased. IT is no longer a cost center, but is evolving into a profit center."

 This redefinition is also leading to a change in expectations. CIOs see managed services environments as living, ever-changing organisms, and a service provider is judged by its ability to evolve that organism in the right direction.

 Quality beats price

For Ralf Wieland of Trivadis, this gives rise to a compelling responsibility to constantly change the collaboration and proactively provide impetus: "If a strategy never changes within two years, then it is the wrong strategy. The managed services approach today is less and less about managing the status quo and more and more about generating added value, keyword 'From Data to Value'. If that succeeds, every customer is also willing to cooperate beyond the agreed SLA. The price is forgotten if the quality exceeds expectations."

 And Bernd Schweitzer from SoftwareOne adds: "SLAs have to be actively lived by us as a service provider and constantly questioned and adapted. If we work proactively to improve processes and don't offer off-the-shelf services, a long-term transformation can succeed."

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10 Reasons Your Business Should Switch to Managed Service Providers.

When a new item like the latest iPhone is released or launched there is a certain hype and promotion that comes with it. As extensive as the business and IT world are, the latest updates and developments are brought to the limelight on managed IT services Sydney. 

Admittedly, there is a worldwide incessant need for small and medium companies to meet their IT needs. To bridge this gap, these companies partner with managed services providers(MSPs) to help in that regard resulting in the immense expected growth of over $190 billion in the year 2019

For what reasons are these companies motivated to use managed service providers for managed IT? This article covers 10 reasons why SMBs are switching to managed IT.

1.         Provides a Cost-Effective Alternative –  One of the most conspicuous and enticing benefits of managed IT services peculiar to all businesses is that they help avoid expanding their IT staff, which by the way is an expensive endeavor when compared to the fees charged by MSPs for their services.

2.         Supplements IT Department Limits –  There is no gainsaying in the fact that all IT departments have their elastic limit be it time, skill, or something else. As such, it’s an easy decision for most companies seeing that extra hands come in handy since their IT team is already crushed with brimming responsibilities. For Connectwise to Xero. 

3.         Diverts In-House IT Staff’s Time –  In-house IT staff sometimes need to attend to more important projects. Managed IT services allow them the time they need to focus on those top priority in-house projects instead of dealing with multiple tasks all at once.

4.         Delivers Top-Notch Security – We cannot begin to highlight the importance of security to all companies and businesses. Another of the major benefits of an MSP is they are particularly qualified and specialized in handling a company’s network security thereby giving businesses a sense of assurance that their data including the sensitive ones are safe.

5.         Offers a Proactive Approach to IT – Yet another reason companies use MSP is that they take a farsighted approach to engage IT making certain that devices, networks, security patches, and cloud services are always maintained up-to-date thereby enabling them to provide optimum services.

6.         Makes Expert Advice Easily Accessible – Noteworthy is the fact that most IT departments have professionals in some IT-related areas, they may be seriously deficient in other important aspects as well. Thus, another sterling benefit of using Managed IT is that MSPs provide companies with direct access to a host of experts in a wide range of subject matters.

7.         Gives Predictable Costs Each Month – With MSPs, providing your business with a predictable cost towards future planning is incredibly easier. For a company that has a monthly predictable cost at its disposal, future expenses can be factored and accounted for thereby allowing the company to create a precise budget and provide accurate financial predictions.

8.         Improves Customer Relations and Service –  Inarguably one of the most vital parts of a business is customer relations and service. Choosing MSPs helps companies minimize or eliminate the downtime of their client’s services thereby smoothening the client-customer relationship ultimately resulting in increased sales.

9.         Boosts Workplace Productivity – Another intriguing benefit of switching to MSPs is the improved workplace productivity. This is ensured in the presence of a secure, stable network and fewer help desk tickets. As such, staff and IT departments actively do more with their time in their workplace.

10.       Prevents Expensive Downtime and Breaches – When a business is exposed to security breaches or extensive downtime, they risk losing a lot of money. With MSPs businesses avoid these financial losses by getting regular updates to their system network, risk assessments and fast responses should the network go offline.

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Is an MSP Right for Your Enterprise?

Outsourcing IT services has become a good idea for many companies seeking maximum business growth. Still, some factors need to be considered when choosing the right MSP (managed service providers) that is most suitable for your ethics.

In an interview with an expert, the real purpose of MSPs was determined along with who benefits the most between resellers and clients who deploy their services. 

As stated earlier, the MSP is a specialized organization tasked with handling your IT Services, IT Support and network, which is usually performed by the usual in-house team. Services such as computer management, maintenance, and security issues have been done with the utmost quality and efficiency.

The expert also noted that the primary functions of MSPs were to perform basic computerized needs. Still, as the UCC began to evolve at a rapid state, they began to handle more comprehensive IT tasks like budgeting and business planning.

What can MSPs provide for Small Organizations?

The managed service provider platform has proven to be very useful, especially in smaller scale business ventures. Its provision of helpdesk matters is used to solve more critical problems that it can't handle.

Rather than seeking separate consultancy, MSP programs also perform back-end jobs where the MSP expert is already suitable for infrastructure engineering.

Digital transformation is among the many essential issues a company needs in pursuing its IT goals. Attention and focus are invested in these critical areas instead of pondering on repetitive and tedious tasks that an MSP can handle.

For Larger Organizations

Many existing IT companies already possess the necessary workforce to carry out on a much broader scale. At first glance, the application of MSP services might seem redundant. However, it can bring forth the specialized skills and automation practices an ambitious company needs for rapid growth.

Criteria for evaluating an MSP

Before outsourcing your IT tasks to any MSP, there is a dire need to make some checks and balances. In other words, a company should first know about the specifics in which an MSP is based on and whether these specifics align with the company's objectives.

This compatibility results in the more natural development and a stronger bond between both parties as they share similar goals. It is also essential to know that MSP services can serve clients locally, regionally, nationally, or internationally and remote IT management is achieved. 

Switching to another MSP

Switching depends on your business's requirements in terms of style and scope, although many of these MSPs can customize their functions to meet your needs. With the impending issues of cybercrimes and hacking dominating headlines, companies have made it paramount to seek cyber experts to protect valuable data.

This has brought about the emergence of the MSSP (Managed Security Service Provider), which is tasked to provide the necessary expertise to prevent such issues. Switching becomes a thing of choice, but it is better to know what works best for the sake of your company's interests.

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How companies overspend millions on IT procurement

When you don’t know what you’ve got, it’s easy to keep buying it over and over again. 

Spending an excessive amount of money is a joint event happening to big companies. Such companies usually have several people with buying power, and they can never be ideally in line. 

As a result, companies might buy too much or two versions of the same thing – from standing desks to ground coffee to critical software. 

An example of overspending on procurement is the Oregon State Department of Administrative Services (DAS) Office of the State Chief Information Officer. They spend up to $1.6 billion for services. 

Here are several tips to limit duplicates and overspending:

  • Ensure communications between all employees with buying power
  • Ensure usage of items rather than letting it languish on a shelf
  • Keep your inventory reports accurate and up to date
  • Join an aggregating buying organisation

Although operations are moving to the cloud, companies are continuing to overspend on IT procurement. Overspending will remain to exist as a result of little communication between employees with buying power. Additionally, to reduce the overspending, management should delve into what they have already purchased, 

Who still needs hardware anyway?

For many companies to operate, physical equipment is still a must. Think of healthcare systems running data centres or retail stores operating point of sale terminals so they can accept credit cards. 

Highly coordinated industries, like financial services and healthcare, require a level of security and speed that hardware still offers the best. The reason for this is that the cloud can’t replicate these requirements in a cloud setting. Additionally, Michael Cantor, CIO of Park Place Technologies, suggests that there will always be some security, and speed for a high volume of data transfer that makes more sense for hardware over a cloud. 

Carton expects that with the move of hardware to the cloud, the hardware purchases will soon start to decline. However, procurement won’t entirely disappear. 

Duplicates, out of control

When you don’t know what you’ve got, it’s easy to keep buying it over and over again. 

It happens regularly that companies over overspending because it is unknown to them what they already have. Sometimes this is the result of miscommunication between executives with what they are trying to do and what they tell the engineering teams to do. 

This also applies to software. A recent report estimated that companies are wasting 37% of their software spend on shelfware which is also known as unused software.

Lastly, support licenses and refreshed companies already have are an additional reason for the costs of overspending continuing to rise. Sometimes the prices of all the things above can get up to an amount in the millions. 

A company must assess to figure out what they already have and what they need. This could contribute to the cut back on waste. It doesn’t matter if you’re an existing company trying to get rid of duplicates to start with a clean slate, or if you’re a new company. 

That also means you have to regularly check whether the purchased goods still meet the needs of your business. However, one company needs to do this more often than the other. A small company that is making a lot of changes requires this check probably more often than a more prominent company. 

Know your spend

The purchase of hardware isn’t the same as trying to figure out how much a medical procedure will cost. The prices of the device are fixed and readily available. A tip when purchasing hardware is to look directly at a manufacturer’s website or look at the costs of comparable organisations.

Another tip is to join an aggregating buying organisation. The reason is that members of this organisation are more likely to receive a discount compared to you getting the same price as everyone else in the organisation. However, joining an aggregating buying organisation does depend on the size of your company. 

Keeping track of your procurement costs with the budget process is an essential thing as it will allow you to identify when something starts to slide out of line. This will enable you to bump it back in on time, to prevent it from reaching an amount of $1.6 billion, as happened with Oregon. 

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Ten critical things to do, try, and look for before you send out ANY Direct Marketing Campaign for your IT Services

Whenever an IT company starts doing any direct marketing campaign, it is necessary for them to take a look at the flaws first before even starting it. If you are someone who has been doing direct marketing campaign for a long time now, then it won’t be difficult for you to see the weak headlines, spot the missing substance, the absent testimonials, and many other parallel response killers.

If you are planning for a direct marketing campaign, then we are sure this checklist that we have prepared for you is surely going to help you out. This checklist is not just for the future campaigns but will give the insight about your current website, direct mail, yellow pages, and even the brochures.

So, here goes our checklist.

1.      Before beginning an IT marketing campaign, pay close attention to whether the message you are trying to deliver matches with the wants, as well as needs of the list of people you are going to send it to? We have kept it as our crucial top point because this point is the most critical factor for your prospective clients and consumers. This will be the deciding factor for the people to respond to you or not.

2.      Know your relationship with the list of people you are sending the campaign too. If you are sending to an existing customer, then the response will be way better than those who you don’t know. Cold lists are always difficult to crack because hardly any see it, that’s why make sure to contact them through email or phone at least 3 to 4 time within a short time.

3.      The third important thing to do is to take care of the headline. You must tweak the headline a bit, depending on the kind of customer you are trying to reach to. If you are targeting small business, then you can send away a headline, for example, “attention small business owners”, and more to capture their attention. Anything can be written as a headline; it's just that it must mean only to them.

4.      Take a good look at your offer. Does it sound enticing enough, will it make the receiver stop what they are doing and look at your proposal? If it doesn’t, then you must improve the offer right away.

5.      Have you made the letter readable? Even if someone opens your emailer, if they find it too confusing or complicated, they will not bother to continue reading it, this is another thing that you need to take care of. Don’t make it complex by using a lot of different fonts and colors. Do use headlines and subheads. Include bullet points, too; they are easy to read.

6.      Enhance the value of your letter with reliable testimonials.

7.      Create an offer with a deadline; give them an urgency to respond.

8.      Ensure that your offer guarantees something, for instance, customer service.

9.      Create a letter than has a one-on-conversation, as if you are talking to just one person.

10.  To improve your marketing campaign game, don’t forget to add pictures too.

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Effective Ways to Assess the SEO Performance of Your Website

Having a high rank on search engine like Google is every entrepreneur's dream, no matter how big or small his/her business is.  They spend weeks and months trying to come up with ways that can improve their Google rankings. 

Unfortunately, some businessmen and their resources do not have the tact or the necessary know-how to get favourable rankings through SEO.  It isn't exactly their fault. The ever-changing algorithms and guidelines of Google can be tough to keep up with. 

Don't worry; there are ways to make sure that your SEO performance is always up to the task. Read below to learn some effective methods that you can use to assess your website's SEO performance to adjust it in your favour.  

It does not matter if you have in-house SEO or an SEO firm overlooking your business website. The important thing is that you assess your work in detail from scratch. It will give you a better idea of furthering the process smoothly and with improvements.  By using the tools recommended below, you will find great ease in assessing your SEO performance. Moreover, you will also find these tools to be cost-effective and time-friendly, the two things that every entrepreneur loves.

Many consider this online SEO analysis tool to be a godsend, and rightfully so. It has all of the necessary tools that help users to find comprehensive details regarding their website's SEO.  This is one of the perfect software for users who want to see their competitors' performance and compare it to theirs. 

SEMrush also keeps tracks of the competitors' backlinks, which is a convenient feature.  

Although the free version of this tool is limited, its performance checks in conjunction with Google's tools prove to be more than handy for entrepreneurs who are not willing to spend money for SEO analysis.  

Following is some Data that this online tool helps you to analyze.

  • Top-performing pages and referring domains
  • Quantity of backlinks and keywords
  • Comparing the website against the competition for necessary tweaks and changes
  • Overall paid traffic performance and SEO of your business website

You can check how Google indexed your website by using Google Search Console. It allows you to submit individual pages or entire sitemaps to Google bots to analyze how those bots fetch them.  

To make things simple, you can utilize this software to improve the search results of your website on Google. Following are some ways in which Google Search Console can help you

  • Submit complete sitemaps to improve website's indexing every time you make changes to it
  • Expedite search result appearance by pointing towards new pages
  • Inspect your site for missing images, broken links, and errors
  • Analyze keyword performance of your website

Google Analytics

Google Analytics is a crucial tool for tracking website performance. The software requires you to make an account, after which you will need to place an ID and tracking code for your website.  

With this tool, you can see your website's traffic, its sources, exit, and entry points. Google Analytics also lets users see ad campaign and call to action's performances.  

Following is the data that you can analyze through Google Analytics 

  • Path and sources of traffic on your website
  • Geography, interests, demographics, technology, and behaviour of the website's audience
  • Returning, referral, direct, paid, and other different types of traffic
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Why listing your MSP IT services on your website is a bad idea

We are living in an era where most of the internet users use search engines to find a local business or services. This means that your customers still rely on your website to do business with you. However, we have also seen many MSPs making the same mistake again and again, and that is listing their MSP services right there on the website. This might not just harm the present status of your brand, but also jeopardise it for the long run as well.

Out of 100, we have seen 99 of the MSP websites talking only about their services on the home page. The reader or the consumer already knows that you provide MSP service, this is the reason they are here in the first place, rather than focusing on the services solely, you should instead solve their problems through your website.

This happens mostly because MSPs are experts at what they do. They are so closely connected to their services that all they can think about is their service and that clearly shows on the websites as well. But you should change the way you think. Your prospective consumer might not be that fluent with the technical term that you might otherwise be well-versed with. Once the prospect who knock on your website door reads the content and finds it very difficult to understand only because there is a lot of tech terms, they head out of the door before even navigating to other pages.

Of course, you would like to talk everything about your organization and business through your website. But, if a customer comes and visits your website, they are here to get an answer for there “how” question. But what you are showing on your website is the answer to “what” question. Customers of modern-day are smart, and they already have the solution for “what”. So, whoever answers for their “how the question” wins the battle.

You can add testimonials on the home page for the “how” questions. You loyal and frequent customers are the best people to tell others “how” your service helped them. Let your prospects read about them. Upload genuine testimonials. You can even add video testimonials as well. This proves that your testimonials are absolutely trustworthy.

Another essential thing to work on is the call-to-action tab. If you are still using “contact us” or “to know more”, then it is time to work on them as well. Rather than using short end sentence, try using a longer once. So, instead of contact us, tell your customers to “contact us so that we can help you further”. They will appreciate it better.

Your website is here to solve the problem. Think about the problem rather than an emphasis on your service and resolve it on your website correctly.

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How to get started with MSP marketing?

When it comes to attracting new customers and converting them into clients in the managed IT service market, relying only on effective sales strategies will be not enough to grow an MSP. 

MSPs need to think about better marketing strategies, as well. Marketing is a broad term, and it includes many systems and parts. If approached carefully and optimized adequately, it can enhance the lead generation process efforts efficiently.

Why is there a need for MSP marketing?

When a new MSP business begins, initially everything works on the basis of word of mouth and referrals. The fact is, this technique can bring about $1-2 million of revenue in a year. But, selling through contacts and referrals soon seizes and the sale will eventually come to a stagnate point and will suffer to generate more leads. This can happen to any MSP business.  

If an MSP business does want to grow and want to bring in more sales and revenues, then augmenting robust marketing programs becomes crucial to get the constant flow of sales and leads in the pipeline. Once you focus on inbound digital marketing technique, then there is a considerable chance that the MSPs will achieve better search engine results receive a better response from the target audience and have a better interest in the services that you provide, which will help your MSP to enhance your sales and performance.

Let’s take a look at some of the robust planning to get started with the MSP marketing:

Demand Generation- When you use a targeted marketing program to drive in more sales and revenue, demand generation is the best marketing approach to get hold of.

Inbound Marketing- Inbound marketing is more about persuasive marketing content, which is used to generate more leads. The program will be both informative and compelling.

Outbound marketing- One of the most common strategies applied by companies, where you send out the message straightforward. Typical examples are cold calling, ads, radio and tv commercials, etc.

SEO- SEO is probably one of the robust ways to advertise about a company by adding the right keywords and optimizing the content.

PPC ads- otherwise known as pay per click advertisements where for each click, the advertiser gets paid. This is useful when someone uses a keyword to search for a service or product.

Call to Action- After reading a piece of blog or an article, often customers are encouraged to click on the call to action tab to perform the action that the content wants them to do. This is also an excellent way to direct a reader to become a client.

How to go about it?

First things first, you must identify who your target audience is because based on that, you will be able to apply one of the strategies that we have mentioned above. Think about the customers you wish to reach and about the buyers’ persona, their pain points, why they should buy from you, the objective your marketing campaign, and more. Always make sure to set scalable goals which are achievable. Ensure to optimize each of the plan to get the maximum effect.

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