You walk into your regular neighborhood diner. The server greets you by name, remembers your usual order, and asks how your family is doing. Now imagine that same place turned into a self-service kiosk with robotic servers. The service might be quicker, ...

Everyone likes to feel appreciated—and insurance producers are no different. These professionals play a vital role in connecting insurance carriers with their clients. Their satisfaction has a direct effect on both productivity and long-term loyalty.

The property and casualty insurance industry transformed a USD 8.5 billion underwriting loss in Q1 2023 into a USD 9.3 billion gain in Q1 2024, achieving a combined ratio of 94.2%. This suggests an underwriting profit, as figures below 100% indicate profi...

The transition to PCI DSS v4.0 by March 2024 marks a paradigm shift in how businesses, particularly insurers, handle payment data security. Beyond regulatory compliance, the updated framework offers an opportunity to establish a competitive edge through e...