With over 6.5 billion smartphone users worldwide in 2025, mobile has firmly overtaken desktop as the primary way people access websites and apps. Consumers expect seamless, intuitive mobile experiences—whether they are shopping online, reading news, or bo...

Customer experience (CX) has become a key differentiator for businesses competing in a digital-first world. In 2025, customers expect fast, personalised, and seamless interactions across all touchpoints. Companies that fail to meet these expectations risk...

Digital transformation has changed how businesses operate, interact with customers, and achieve growth. However, many companies still struggle to connect their digital strategies with business outcomes. Investing in paid ads, SEO, or automation tools may ...

By 2025, social media marketing in Malaysia will play a bigger role than before in assisting a business to grow and prosper. Social media has billions of active users, which means that it has become an important means of reaching potential customers, crea...