If you are having trouble syncing your Family Tree Maker 14.1, you can try a few things to resolve the issue. Firstly, make sure you have updated the software, checked your account information and internet connection. You can also try syncing a smaller portion of your tree. If all else fails, consider upgrading to a newer version of Family Tree Maker 2019. It is important to note that outdated software may cause issues and it is best to keep it up to date. If you need further assistance, please feel free to call Family Tree Maker support at +1-888-257-3335.