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To learn more about our privacy policy Click hereIf you are providing a service where you are promising a four or eight hour response time, you need to make sure that you will have cover available at all times. And if you are going to be doing this yourself, make sure you have a sure-fire system for diverting the calls to your phone to make sure nothing goes unanswered. If you are just starting out however, it is probably better to look at an agreement which wouldn't include night time callouts if at all possible.
One of the easy things to do when bidding for these contracts is to let your focus on the reward blind you from the capabilities of your company in providing the Printers service for such a printer repair agreement. Make sure that you can handle the demands of such a contract, even if you have a staff member on holiday, otherwise, your reputation will suffer a blow, and you won't be able to bid for further work if you let down your first client.
By following these tips, you can ensure your first agreement is a success, and will stand you in good stead for expanding into providing other companies with these services too. If you are just starting out however, it is probably better to look at an agreement which wouldn't include night time callouts if at all possible.