Customers are not always Right

We can see that in our environment, customers are not always right to run a business. In London, Selfridges department store, whose founder was Harry Gordon Selfridge composed the phrase “The customer is always right”

Customers are not always Right

We can see that in our environment, customers are not always right to run a business. In London, Selfridges department store, whose founder was Harry Gordon Selfridge composed the phrase “The customer is always right” in 1909. The purpose of this phrase is to assure customers that this company will provide good services to them and satisfy the managers to allow better assistance to customers.

https://www.techmoths.com/business/customers-are-not-always-right/

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