What is Customer Verification and How Does it Affect My Company?

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What is Customer Verification and How Does it Affect My Company?

Publicado por Emily Clarke     20 de noviembre de 2021    

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Business owners have much to think about when it comes to keeping their companies safe. Ensuring that your customers are who they say they are is paramount to avoiding potential crimes. Too often, businesses are the target of fraud, data breaches, and identity theft. To protect businesses from these criminals, there are various rules and regulations surrounding customer identity verification.

Why is Customer Verification so Important?

It’s important to verify your customer identity for a variety of reasons. When you implement a customer identity verification process into your business’ regular routine, it can help your company to stay in compliance with all the latest rules and regulations per the government. As a result, you can avoid being hit with hefty penalties. You can also spot potential instances of fraud, corruption and identity theft and mitigate the damage or stop it before it even happens. If you need to verify your customer identity, visit this website.

Finally, your up-and-up customers can also stay protected against these cybercrimes. When you continuously utilize customer verification, it can keep the personal and financial information of your honest customers safer.

How Does Customer Verification Work?

The customer identity verification process is fairly easy and only needs the name and phone number of the customer. Once that information is available, the verification process can begin and check for potential threats. It works through an API that can scan your company’s website or app or both. It’s a seamless process that can check brand new and longtime customers alike.

For example, once a new customer signs up for your service, the API will ask them for their name and phone number. They will also be texted or emailed a unique passcode to limit the threat of fraud upon signing up. The API will then verify your customer identity and locate additional personally-identifying information to ensure that it’s in fact that person.

Which Industries Benefit from Customer Verification?

A wide variety of industries can benefit from customer verification. Some of those include the following:

    •    Financial sector: Financial institutions customarily handle sensitive information and frequently get hit by various types of fraud. As a result, they can benefit from using customer verification.

    •    Online retail: With so many people shopping online these days, protecting customers’ personal and financial information is crucial. Customer identity verification not only accomplishes that but ensures that the customer is the right age to make certain purchases that are adult-only.

    •    Social media: It’s become commonplace for fake social media profiles and bots to crop up to spread disinformation online. As a result, social media platforms can significantly benefit from customer verification.

    •    Online dating: Online dating websites are becoming more frequent targets of fake accounts, tarnishing the companies’ reputations. Customer verification can help in that area.

Verification of customer identity is essential in this day and age. It can prevent your business from encountering a disaster and protect your customers.

Read a similar blog about online id verification here at this page.

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