Introduction
If your printer driver is unavailable, you may encounter an error message that says "Printer driver is not available on this computer." In this article, we'll discuss how to repair printer driver unavailability and what causes it.
When the Printer Drivers are Not Available
When the printer driver is unavailable, you may see an error message on your computer screen. If this occurs, please try to correct the problem as soon as possible by following the instructions below:
- Unplug your printer from its power source for at least 30 seconds, and then plug it back in. Make sure that there are no pieces of paper or other materials blocking any ports on either side of your computer's front panel (for example, USB ports).
- Restart your computer by pressing down firmly with two fingers on both sides of its case until it powers off completely; then restart again using one finger only until you hear two beeps indicating that Windows has started up successfully again.
Check for any Windows update regarding the printer drivers.
- Check for any Windows updates regarding the printer drivers.
- Search for the latest printer driver on your computer. If you are unable to locate a specific model of printer, check with its manufacturer's website to see if they have updated their software and drivers.
- Update your Windows operating system if necessary; this will ensure that all programs and hardware devices are properly configured to work together as intended.
- Use Device Manager in Windows 10 or 8/8.1 (or whichever OS version you're using) to verify whether there are any conflicts between installed devices and their drivers—if so, uninstall one or both of them until everything works correctly again.
Search for the latest printer driver.
If you're sure that there's nothing wrong with your printer, the next step is to search for the latest driver. The manufacturer's website should have a list of all available versions and updates, but if you don't find it there or can't find it on their site, then try searching for it at Google or Bing instead.
If this doesn't help either (or even if it does), contact the manufacturer directly and ask them what they recommend doing next—they may be able to provide remote access so that someone else can look at your problem from home!
Upgrade the Printer Drivers.
Update the printer drivers.
You can update the printer drivers on a Windows computer by following these steps:
- Right-click on My Computer and select Manage from the menu that appears.
- Select Device Manager in the left pane of the Device Manager window (see Figure 1).
- Expand Network Adapters, right-click on each connection, and choose Properties from their context menu (see Figure 2).
If you are unable to locate your printer driver in Device Manager after updating it or if you want to verify that it is not corrupted, consult our article about fixing broken printers.
A simple repair may resolve this issue, or you might need to reinstall your printer driver.
If the printer driver is available but not working, you may need to uninstall and reinstall the printer driver.
If there is no version of your printer's drivers available on your computer or other device that can manage them, you'll need to contact the manufacturer for help installing them.
Conclusion
If you’re still having trouble printing after trying these methods, contact your A1 Printer Repair Service Center in the USA to troubleshoot and repair the issue. The manufacturer is likely to have a software fix available.
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