Technician Alleges Charter Spectrum Failed to Pay Wages for Work-Related Cell Phone Use, Off-The-Clock Tasks

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Technician Alleges Charter Spectrum Failed to Pay Wages for Work-Related Cell Phone Use, Off-The-Clock Tasks

Posted By Tame Michel     January 11, 2023    

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Among three other defendants Charter Communications, Inc is a part of a proposed collective action filed by one of their technicians, the plaintiff claims that he and other employees in similarly situated experiences received no pay whatsoever for the time they spent checking their mobile phones that were for work purposes or for mapping routes in order to find the day’s first assignment. To learn more about Charter Spectrum lawsuits keep reading below.

 

This lawsuit which also names some other giants in the Internet business including the defendants Charter Communication, LLC, Spectrum Management Holding Company, and TWC Administration LLC, claims that Charter alone employs around 10,000 employees who are responsible for installing, upgrading, and also troubleshooting their internet services and cable.

 

It’s well known that the company’s practice includes employees, in this case, technicians, having to check their mobile phones every day to be told of their specific job assignments, and they use their mobile phones to use GPS to figure out what route is the most appropriate to their first destination for the day.

 

The suit actually claims, however, that the technicians employed by Charter are not, in fact, allowed to manually clock in for their job until they have arrived at their first destination. “At the driveway of their first job of the day.” Unless there were other related obligations that needed to be done before the day’s first job.

 

According to the case, Charters technicians, who are glued to their phones throughout the workday to do their jobs effectively, are not receiving any kind of compensation for those tasks that they performed at the very end of their shifts.

 

From the complaint:

 

(The Plaintiff), “and all others similarly situated are required, at the end of each workday, to remove specific equipment from their Charter vehicle and to return the equipment to their Charter vehicle on the next workday and prior to driving to their first customer job of the day.

 

Technicians are subject to discipline, up to termination for failure to remove certain equipment from their vehicle daily and are subject to having to reimburse Charter for any loss of or damage to such equipment.”

 

Also, the lawsuit continues to claim that the Charter technicians also did not receive any pay for their end-of-shift vehicle inspections.

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