How Do I Fix a Brother Printer That Goes Offline Constantly?

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How Do I Fix a Brother Printer That Goes Offline Constantly?

Posted By Tony Stark     January 13, 2023    

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Brother products are renowned for their liability while also providing some of the most economical printers on the market. However, utilising them occasionally may result in problems that seem to have no explanation, just like with any other printer.

Your printer frequently going offline is one such issue. This problem may arise even if everything is configured correctly for a number of reasons. Fortunately, there are ways to help you fix them. Therefore, get in contact with us right away if you've just encountered a technical problem and want the best Brother Printer Repair Service specialists to handle your issue. Call +1 (928) 514-2464 or send an email to info@a1printerrepair.com to get in touch with our team. We'll make sure you receive the best result as quickly as possible.

Reasons for the Printer Offline Status

If your printer is offline when you try to print anything, it might be unpleasant. This is particularly true if you have a crucial meeting coming up and are unable to print your talking points. You won't be able to print anything if your printer is offline. Not until you determine what caused this and how to fix it. You can read about a few of the frequent causes of offline printers in the sections below. Additionally, you'll discover ways to restart your printer.

Active IP Address

The regular changing of IP addresses is one of the most frequent issues when utilizing a network printer. When your printer uses the default port settings, this occurs. By doing this, dynamic IP addresses will be used instead of static ones to make it functional.

Follow these procedures to fix this problem:

  • In the lower left corner of your screen, click the Windows logo.
  • The Control Panel icon will show once you begin typing "Control Panel" on your keyboard. Toggle it.
  • Then click "Devices and Printers."
  • The icon for your printer should appear here. Click it with the right mouse button.
  • From the menu, choose "Printer Properties". Don't select the standard "Properties" option that may be found at the menu's bottom.
  • Select "Ports" from the tabs.
  • One of the ports should be verified here. Your printer is presently utilising this. Typically, it is the "Standard TCP/IP Port."
  • Choose that port. Of course, be careful not to de-check it.
  • Next, select "Configure Port..." from the menu.


The "Port Name" and "Printer Name or IP Address" fields should be filled out using the network IP address of your machine.

Just make sure that the "SNMP Status Enabled" option is not ticked before saving these settings. It's advised to avoid using this one because it has a history of causing specific problems with Brother printers.

  • After doing all of that, click "OK" to confirm your changes.
  • If you're unsure how to find out what your IP address is, try this method:
  • "Network" can be entered by pressing the Windows key.
  • Choose "View Your Network Properties" from the results list.
  • You will see the properties of your current network.
  • Your IP address, which you can use for the printer as well, is displayed in the entry "IPv4 Address."


This should undoubtedly offer a remedy if the dynamic IP address was the problem, enabling you to utilise your brother printer once more.

Windows Offline Printing


The "Use Printer Offline" function in Windows 10 is another explanation for why your printer isn't connected to the internet. Regardless of whether your printer is now available or not, this feature enables you to set up your papers for printing. Despite the fact that it seems useful to have, this actually generates a lot of problems.

  • Fortunately, solving these problems is rather easy.
  • Follow the instructions in the preceding section to access the "Devices and Printers" option.
  • Right-click the symbol for your printer.
  • Select "View What's Printing."
  • From the top menu, click on the "Printer" tab.
  • Select "Use Printer Offline" and uncheck it.

Virus scanners and firewalls

You might be the kind of person who takes the security of their computer. Sadly, some communications between a computer and printer could seem dangerous. At that point, your firewall or antivirus makes the decision to prevent this communication rather than jeopardise your system's security.

Simply disable your antivirus and firewall programmed to make sure they aren't the blame. If you do, make sure they aren't still operating in the background by checking again.

After doing this, if your printer is still offline, something else is probably certainly at fault.

Printer Drivers Issues

Defective printer drivers are another frequent occurrence. This problem typically occurs after your operating system gets a new update. Sometimes the update just doesn't work correctly with that particular driver. Of course, even with these updates, there is still a chance that the driver's internal code is flawed and prohibits you from utilising your printer.

Visit the Brother Support page and download the latest drivers for your printer there to install them. Make sure you've removed the drivers you're currently using before continuing with the driver installation. Follow the steps below to do that:

  • Hit Enter after typing "Device Manager" into the Windows search box.
  • 'Imaging devices' should be double-clicked to expand this section.
  • Select "right-click" on the printer's name.
  • Then select "Uninstall device."
  • Make sure you agree to remove the current drivers as well as prompted.


Once that's done, install the new drivers according to the directions on the Brother Support page.

Upkeep of Your Printer

Hopefully, one of these remedies fixed your brother printer's offline problem. In the event that none of them were of assistance, it is recommended to get in touch with their customer care. You'll inevitably be able to fix the problem and bring your printer back online.

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