Methods to Resolve QuickBooks Sync Manager Not Working Error

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Methods to Resolve QuickBooks Sync Manager Not Working Error

Posted By Sprink Davis     May 15, 2023    

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This error can prevent you from opening QuickBooks, so it's important to address it as soon as possible. By following the instructions provided in the article, you can resolve the QuickBooks Sync Manager Not Working Error and get back to using the application normally.



Causes of QuickBooks Sync Manager Error

  • Absence of essential Windows files or components that may have been deleted accidentally.
  • Connectivity issues with the network can also prevent the proper transfer of data.
  • Outdated or incomplete update of the QuickBooks sync manager.
  • Blocked access by the Windows firewall.
  • Inability to save the downloaded data to the QuickBooks company file when syncing.

 

Methods to Fix QuickBooks Sync Manager Error

Following are the DIY methods in order to troubleshoot the QuickBooks sync manager error:

Method 1: Reconfigure the settings of the sync manager

  • To begin, confirm that the folder location of the sync manager application is accurate.
  • For Windows XP, the application should typically be located in the following directory path: C:\ Documents and Settings\ \Local Settings\ Application Data\ Intuit; for Windows 7 and Vista versions, the location should instead be C:\ Users\ \AppData\ Local\ Intuit.
  • Clear all the sync settings related to the sync manager after making sure you are logged in as an administrator on Windows.
  • Open QuickBooks and select the Manage Data Sync option from the Help menu.
  • Choose the Clear Sync Settings option, then enter the word "YES" in the confirmation window that appears.
  • After successfully clearing the Sync Manager settings, you can reconfigure it to eliminate the QuickBooks Desktop sync not working error.

 

Method 2: Set up the sync manager

  • Click the File menu in the QuickBooks Desktop program, then choose the Setup Intuit Sync Manager option.
  • Use your login information to sign in, or select the Sign in option to establish a new account if you don't already have one.
  • If you have forgotten your login ID or password, retrieve the account by clicking on the appropriate option provided.
  • Choose to use an existing company and click Next to begin the syncing process.
  • The Sync Manager will start syncing your company file to the Intuit App Center, and after the sync process completes, exit the window and navigate to Intuit® Full Service Payroll.
  • On the Setup QuickBooks page, click on Continue and log in with your IAC user ID and password to open your company file.
  • Press the F2 key on your keyboard and check the Realm ID of your company, which will be located at the top right corner of the window.
  • On the Connect your Company page, click on Continue and select the Business profile that has the same Realm ID as your company file.
  • Then, select Continue to carry on.
  • In order to determine the status of the error, click Finish and restart QuickBooks.

 

Method 3: Exempt the URLs from being blocked by your firewall or internet settings

  • Find the Sync Manager folder and remove any possibly harmful files within.
  • Reinstall QuickBooks Sync Manager, paying close attention to the instructions for a fresh installation.
  • Run the sync manager once more, try syncing your data one more, and verify that the error code has been resolved.

 

Conclusion

Once the Sync Manager has been properly set up in QuickBooks, you ought to be able to export your transactions without any problems or blunders. 

However, we acknowledge that resolving the Sync Manager Not Working Error in QuickBooks can be a time-consuming troubleshooting process, and you might require the assistance of a professional. Call our QuickBooks error support line at 1-800-615-2347 for assistance if you're having problems with this error.

You may also see: Resolve QuickBooks Unrecoverable Error

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