Double-check Your Health Plan Claim Payments

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Double-check Your Health Plan Claim Payments

Posted By TFG Partners     December 20, 2023    

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There has been increased buzz about medical claim auditing services ever since the coronavirus pandemic, and it's for good reasons. Employer-funded plans with routine auditing services before and during the pandemic fared better than less prepared plans. When costs and utilization skyrocketed, audited plans had a handle on what was happening. For others, the details were less clear, and the only thing evident was a dramatic effect on budgets and the bottom line. Third-party claim administrators self-report, but there is no substitute for independent oversight to confirm their periodic reports.

With most plans paying thousands of claims daily, even tiny error rates add significant sums. When audits flag irregularities for greater scrutiny, mistakes can be corrected and overpayments recovered. It's also helpful to audit routinely because the longer it's been since a mistake was made, the more challenging it can be to recover an overpayment. Working with claim auditors on an ongoing basis is becoming increasingly popular, keeping their software running in the background as claim administrators do their work. Oversight is part of plan management's best practices, and auditors protect the bottom line.

Medical billing and the complex coding system it is based on are necessarily involved. As a result, claim auditors need particular expertise. They also can add value when detecting duplicate services and other irregularities that add unnecessary costs. Keeping tabs on expenditures in near real-time is one of the best ways to maximize cost containment opportunities. If systemic processing errors occur, catching them early and preventing them from multiplying is also beneficial. It's a financial strain on providers when you attempt to recover significant overpayments. Their cash flow is affected, and it's difficult for them.

Legal actions have also been making news recently, where claim audit data and reports can be helpful. The first is a rash of fiduciary breach lawsuits; the second is employer-funded plans taking their claim administrators to court. In both cases, claim payment oversight clarifies plan performance and member service. Finding a quality claim audit firm can also make a difference. Picking one specializing in the field is helpful because they have more profound knowledge and more developed systems. Accuracy increases when all claims are reviewed and checked with advanced systems.

Company Name- TFG Partners, LLC

Address- 437 Grant St #1020, Pittsburgh, PA 15219

Contact Number:(412)-281-2228

 

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